A series of projects developed in collaboration with industry partners, aimed at providing a descriptive analysis of critical issues. These projects offer a macro analysis of current situations and potential future trajectories, examining features, products, and services at the intersection of systems, strategy, and design. From innovative healthcare delivery systems in rural markets to the strategic rethinking of 911 emergency responses, each project highlights the intricate interplay between innovative solutions and strategic intent. This collection is essential for understanding and navigating the future landscape of sustainable growth and technological advancement.
911 from Efficiency to Effectiveness
In collaboration with the city of Durham, NC, this project explores the evolution and optimization of emergency response systems, focusing on advanced technologies and community collaboration. By integrating features like real-time data analysis, computer-aided dispatch, and crowdsourced incident reporting, the project aims to enhance efficiency, responsiveness, and transparency. This initiative underscores the importance of a coordinated, inclusive approach to public safety, fostering trust and resilience within communities. Read more here.
Tags: Public Safety, Infrastructures, Community Collaboration, Platforms, Real-time Data.
Empowerment Infrastructure For Inclusive Finance
Embedded finance is becoming a critical everyday infrastructure in modern societies, fundamentally transforming how financial services are integrated into everyday digital platforms. Enhancing financial inclusion for the unbanked reveals significant opportunities and challenges within the sector. It emphasizes the need for improved financial literacy, data transparency, and user empowerment, providing a thorough understanding of these essential socio-technical systems. Read more here.
Tags: Embedded Finance, Infrastructures, Equity, Platforms, Data-driven.
Infrastructuring Accessible Healthcare
The Haat Bazaar Clinics project in Chhattisgarh represents a groundbreaking initiative to deliver healthcare in rural areas. By integrating healthcare services into traditional market settings, this project addresses critical healthcare needs in remote regions. Launched in 2019, these clinics provide basic medical care and preventive services to over 1,400 locations, serving approximately 850K people. The initiative highlights the transformative potential of embedding healthcare within everyday community infrastructures, despite challenges like staffing and logistical issues. Read more here.
Tags: Rural Healthcare, Community Integration, Infrastructure, Accessibility, Platforms.